An exploration of the need for human connection through the anonymity of telephone hotlines.
Once ubiquitous in the pre-Internet era, hotlines served to connect strangers for a multiplicity of purposes – some for profit, others for the public good – from the titillation of phone sex to the potential lifesaving of a suicide prevention line. While they may not be quite as common today, when people are more apt to Google their way to porn or online forums for their needs, there are still hundreds of hotlines still in operation, serving many of those same roles. Director Tony Shaff explores what motivates individuals to reveal personal details about their lives in conversations with faceless strangers, and how it affects those hotline operators. Continue reading









